Whether you’re a new or existing Member, it’s easy to turn your power on. Simply visit our office at 1200 W. Tyler Street, Gilmer, or call a Member Service Representative at 903.843.2536 or 800.259.2536 to get started.
To begin new service or transfer service to a new name, have the following information ready when you call or visit our office:
This process involves several steps, so be sure to contact Upshur Rural as soon as possible to allow time for the design and construction of your service. You will need to have the following information ready when you call or come by our office:
Once we have the above information, we will have a Staking Engineer visit your property to determine the requirements and your cost. Once the required easements are completed (if needed) and you have paid any aid to construction costs (if any), we will schedule construction on your property.
New Service is typically estimated to take 6-8 weeks.
Listed below is the information we need in order to upgrade your service:
A Member Service Representative will create a service order and a Staking Engineer will visit your location to determine the requirements and your cost. Once the required easements are completed (if needed) and you have paid any aid to construction costs (if any), we will schedule the upgrade to your property.
Removing or relocating existing electrical equipment is at the discretion of the cooperative. If you want something changed, the member needs to call or come by our office with the following information:
A Member Service Representative will create a service order and a Staking Engineer will visit your location to determine the requirements and your cost. Once the required easements are completed (if needed) and you have paid any cost associated with the change (if any), then we will schedule the changes we have agreed upon.
To discontinue service with Upshur Rural Electric, the member must call or come by our office. The following information is required:
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