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Member Assistance

Sometimes people need a helping hand. For those who qualify, special utility assistance programs are available. Thousands of dollars have been designated for distribution across our URECC service area. Below is a list of local providers. Please contact them directly to determine if you are eligible for help with your electric bill.

Senior Citizens

Are you 65 or older? At URECC, if you are age 65+ and have no outstanding balance with us—or any utility for the same service—within the past two years, no deposit is required for new or existing accounts.
📞 Call Member Services at 903-843-2536 to learn more.

Utility Assistance Programs

  • Community Services of Northeast Texas – Camp County
    Amy Perales
    amy.perales@csntexas.org
    Phone: 903-717-7400
    Fax: 903-856-3031
  • Community Services of Northeast Texas – Marion County
    Teresa Webb
    teresa.webb@csntexas.org
    Phone: 903-665-9198
    Fax: 903-665-9845
  • Community Services of Northeast Texas – Cass County
    Olga Love
    olga.love@csntexas.org
    Phone: 903-756-5596
    Fax: 903-756-7294
  • Ministerial Alliance – Ore City
    ocmaorecity@gmail.com
    PO Box 417, Ore City, TX 75683
    Phone: 903-968-3050, 903-968-4114
    Tues & Thurs, 10am–12pm only
  • Ministerial Alliance – Harleton Area
    Martha Clickard – 903-935-0626
    Aaron Burwell – 903-932-7383
  • Ministerial Alliance – Gladewater
    athey.baptist.church@gmail.com
    Phone: 903-845-2565
  • East Texas Veteran Resource Center
    501 Pine Tree Rd, Longview, TX 75604
    Phone: 903-291-1155
    Fax: 903-291-1033
  • Texas Adult Protective Services
    For those over 65 only
  • PATH Agency (All Counties)
    For appointments, call 903-617-7284
    Monday–Thursday, 8am–6pm
  • Salvation Army (Gregg & Harrison Counties)
    southernusa.salvationarmy.org/texas-longview
    Phone: 903-215-8463
  • Diana United Fund
    Cindy Bickerdike
    dianaunitedfund@yahoo.com
    PO Box 327, Diana, TX 75640
    Phone: 903-663-4040
  • SAFE-T
    204 Patrick Street, Mount Pleasant, TX 75455
    Phone: 903-572-0973

NEW: Texas Utility Help Program (Comprehensive Energy Assistance Program)

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