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Recent Notices

Contractors in the area

Mt. Eara
Posted on December 31, 2025
***URECC MEMBERS IN THE MT. EARA AREA.*** Beginning today, our contractor, Osmose, will be in the area conducting routine pole inspections. You may see their trucks nearby, which will be clearly marked with their logo, our logo, and the word “Contractor.” This work is expected to continue over the next couple of months. If you have any questions or concerns, please feel free to contact our Member Services team at 903-843-2536. Thank you for your cooperation!

Recent Notices

Office Closure

All URECC Members
Posted on December 29, 2025

URECC will close at 3:00 P.M. on Wednesday, December 31, 2025.

In observance of New Year’s Day, we will be closed on Thursday, January 1, 2026. We will reopen on Friday, January 2, 2026.

Power Outages

Across the service territory
Posted on December 29, 2025

***URECC MEMBERS***
We are aware of the outages in the Kilgore area. Crews have been dispatched and are working as quickly and safe as possible to restore service.
If you are experiencing an interruption of service, please report the issue.
***As a reminder, when you have an outage or any type of service issue, please report it through the SmartHub app or by calling 903-680-2100.

Office Closure

All URECC Members
Posted on December 22, 2025

Please note that URECC will close at 3:00 P.M. on Wednesday, December 24, 2025.

We will be closed on Thursday, December 25, 2025, in observance of Christmas Day, and will reopen on Friday, December 26, 2025.

Power Outage Update

Nesbitt
Posted on December 21, 2025

***UPDATE-URECC MEMBERS IN THE NESBITT AREA***

Crews are continuing to work diligently to restore power to the area. At this time, they are installing new switches and completing critical repairs. The outage caused significant damage, and it’s important that all repairs are fully completed and tested before the line is re-energized to prevent further issues.

Please know our crews are working as safely and efficiently as possible to restore service. We truly appreciate your continued patience, support, and understanding during this time.

***As a reminder, please report outages or service issues through the SmartHub app or by calling 903-680-2100.

Power Outage Update

Nesbitt
Posted on December 21, 2025

**UPDATE- URECC MEMBERS IN THE NESTBITT AREA***
Crews are on site and have identified the cause of the outage. An electrical fault caused power to arc to a nearby steel structure, resulting in equipment damage. Crews will need to replace a faulty regulator along with damaged switches and insulators. They are currently assessing the full extent of the damage and gathering the necessary materials to safely complete repairs.
This outage will take some time to resolve, but crews are working as quickly and safely as possible to restore service. We appreciate your patience and understanding during this process.

***As a reminder, please report outages or service issues through the SmartHub app or by calling 903-680-2100.

Power Outage

Nesbitt
Posted on December 21, 2025
***URECC MEMBERS*** We are aware of the outages in the Nesbitt area. Crews have been dispatched and are working as quickly and safe as possible to restore service. If you are experiencing an interruption of service, please report the issue. ***As a reminder, when you have an outage or any type of service issue, please report it through the SmartHub app or by calling 903-680-2100.

Planned Power Outage

Members in the Darco area
Posted on December 16, 2025
***URECC MEMBERS IN THE DARCO AREA*** We would like to inform you of a scheduled power outage for Thursday morning, December 18, 2025, as we perform essential maintenance on our system. The outage will start at 8 AM and last around 4 hours. We know there’s never a perfect time for a planned outage, but this schedule was selected to help minimize disruption. We appreciate your patience and understanding as we complete this work to help improve reliability and service for our members.

You May See a change in Your Billing Due Date

All URECC Members
Posted on December 12, 2025
At a cooperative, money saved is YOUR money. It is money that you may see again in Capital Credits or lower bills. In an effort to save costs to our members, improve efficiency, and reduce hours spent preparing billing, URECC is reducing billing cycles from 10 per month to 5. You may notice a slight change in your statement and due date. Also, due dates will be extended from 16 days to 20 days from your statement date. These cycle changes are effective December 1st and do not apply to Prepay accounts. Please contact Member Services for further questions.

Lobby Closure

All URECC Members
Posted on December 10, 2025

On December 11th, our lobby will be closed from 11:00 AM to 1:30 PM for an all-employee meeting. We will reopen the lobby after 1:30 PM. Thank you for your understanding.

You May See a change in Your Billing Due Date

All URECC Members
Posted on December 4, 2025
At a cooperative, money saved is YOUR money. It is money that you may see again in Capital Credits or lower bills. In an effort to save costs to our members, improve efficiency, and reduce hours spent preparing billing, URECC is reducing billing cycles from 10 per month to 5. You may notice a slight change in your statement and due date. Also, due dates will be extended from 16 days to 20 days from your statement date. These cycle changes are effective December 1st and do not apply to Prepay accounts. Please contact Member Services for further questions.

Payment Kiosks Out of Service

ALL URECC MEMBERS
Posted on December 2, 2025
***URECC MEMBERS*** Our payment kiosks located in the lobby and outside the co-op are currently out of service due to a U.S. Payments system outage. At this time, there is no estimated restoration window. We apologize for the inconvenience. In the meantime, please visit urecc.coop/payment-options/ to explore alternative ways to make a payment. Thank you for your patience and understanding.
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